Eligibility: Exclusively open to candidates already living in Portugal

Are you aiming to launch an international career in one of Europe's most radiant coastal destinations? We are currently hiring enthusiastic Ukrainian language experts to integrate into our energetic, diverse business operations center in Lisbon.

In this position, you will perform a critical role safeguarding the community network of a prominent global social media enterprise. You will collaborate with a proactive department committed to maintaining a safe, inclusive, and encouraging digital experience for millions of active members every day.

Engagement Framework & Terms

Remuneration: €1,237 gross monthly pay (distributed over a standard 12-month schedule).
Work Hours: Full-time commitment of 40 hours weekly (distributed as 5 operational days per week, 8 hours daily, plus a 60-minute midday break).
Scheduling Matrix: Operational hours follow a rotating shift pattern from Monday through Sunday, falling between the hours of 07:00 and 00:00 (Midnight).

Daily Operational Duties

As a Content Moderator, your focus will be to defend platform reliability and uphold community regulations through the following actions:

Asset Verification: Evaluate incoming user submissions—including account descriptions, video files, static images, and textual content—to guarantee flawless compliance with corporate directives.
Network Protection: Spot, report, and eliminate abusive, deceptive, or malicious activity to support a healthy virtual ecosystem.
Ticket Intervention: Supervise and resolve account suspensions, security warnings, and user appeals with maximum procedural precision.
Balanced Execution: Maintain an unbiased perspective, professional empathy, and swift processing times to consistently achieve team performance and quality targets.

Profile of an Ideal Candidate

Mandatory Qualifications

Language Proficiency: Native or near-native mastery of Ukrainian, paired with an intermediate command of English (minimum B2 level) to independently navigate corporate onboarding and internal communications.
Work Authorization: Applicants must hold current EU citizenship, a legal Portuguese Residency Permit (Título de Residência), or recognized Refugee Status.
Mental Endurance: Comfortable dealing with delicate digital content and capable of adjusting quickly to a fluid work environment featuring shifting rotas.

Preferred Attributes

Background knowledge in client support or digital moderation is valued but entirely optional. We provide a full corporate induction and training program to ensure your success.

Domestic Relocation Assistance (Within Portugal)

We provide extensive moving assistance to ensure a smooth transition to Lisbon for professionals transferring from other Portuguese regions:

Travel Stipend: Financial coverage for your initial transit tickets into Lisbon.
Settling-In Accommodation: Immediate access to a personal bedroom situated in a shared corporate flat upon arrival.
Administrative Escort: Dedicated local support to help update your fiscal identification number (NIF), social security profiles, and local municipal registration records.

Career Architecture & Corporate Incentives

Internal Mobility: We are heavily invested in employee progression, grooming our active frontline personnel to step into future Team Manager, Quality Analyst, and Corporate Trainer positions.
Holistic Support: Enrollment in private health plans, professional psychological consultations, and corporate wellness programs.
Tech-Driven Workplace: Complete your daily duties in a state-of-the-art office facility alongside a diverse staff coming from over 50 different countries.
Community Benefits: Free Portuguese language classes, company-run athletic teams, surfing activities, and frequent staff get-togethers.
Job Stability: Enjoy a secure monthly salary tied to a high-profile, globally prominent brand operating in the modern tech sector.