Location: Lisbon, Portugal (On-site)

Employment Type: Full-time

Overview

Looking to launch an international career in a dynamic European capital? We are hunting for detail-oriented, empathetic Czech speakers to join our diverse team in Lisbon, Portugal, as Content Moderators. In this position, you will play a critical role in preserving safe, respectful digital spaces for a global community. Your primary focus will involve reviewing user-submitted content, enforcing community guidelines, and filtering out abusive, illegal, or policy-violating material. Prior moderation experience is not required—we supply extensive paid training to equip you for success.

Key Responsibilities

• Content Evaluation: Review user-generated media (text, graphics, video, and audio assets) in Czech and English in accordance with platform guidelines.
• Platform Protection: Identify and address policy breaches, including hate speech, scams, misinformation, sensitive material, and copyright violations.
• Pattern Monitoring: Track emerging platform trends, recurring policy breaches, and critical issues to escalate to management.
• Quality & Accuracy: Apply sound, objective judgment quickly while reaching operational throughput and accuracy standards.
• Policy Compliance: Stay up-to-date with evolving platform rules, safety procedures, and regional nuances.

Candidate Requirements

• Essential Criteria:
  • Czech Proficiency: Fluent / C1-level command (fluent status required, native status not needed).
  • English Proficiency: Minimum B2 level for internal platforms, team interaction, and training.
  • Work Rights: EU/EEA citizenship or valid legal authorization to work in Portugal.
  • Work Arrangement: Willingness to work full-time on-site in Lisbon.
• Desirable Qualifications:
  • Prior experience in client support, content moderation, quality assurance, or online community management.
  • Strong grasp of social media channels and digital culture.
  • Solid emotional resilience and the ability to process sensitive material objectively.
  • Flexibility to work shift schedules, including potential weekend or night shifts.

Relocation & Benefits Package

We provide full assistance to ensure your transition to Portugal is seamless and stress-free:

• Accommodations: Private bedroom in a fully furnished company-managed property with utilities, Wi-Fi, and cleaning services included.
• Travel Allowance: Flight cost reimbursement to Lisbon following successful onboarding.
• Settling-In Support: Airport pickup and assistance with Portuguese administrative setup (NIF tax identification, social security, healthcare registration).
• Medical Benefits: Private health insurance upon completion of probation.
• Paid Onboarding: 2–3 weeks of structured training on software applications, safety protocols, and moderation standards.
• Lifestyle Perks: Free Portuguese language lessons, wellness activities (like surfing sessions), and social gatherings.

Why Join Us in Lisbon?

Boasting more than 300 days of sunshine annually, rich cultural history, exceptional cuisine, and lower living costs than most Western European hubs, Lisbon offers an outstanding lifestyle. From weekend surfing to wandering historic neighborhoods and relaxing at oceanfront cafes, it is an amazing location to build your career.