Eligibility: Strictly for applicants currently based in Portugal

Opportunity Overview: Content Moderator (Ukrainian Speaker)

Are you ready to launch an international career in Lisbon, one of Europe's most vibrant coastal capitals? We are seeking driven Ukrainian language experts to join our diverse, fast-growing business operations team.

In this role, you will act as a vital guardian for a world-leading social media platform. Joining a proactive team, you will help maintain a secure, supportive, and uplifting digital space for millions of daily users.

Position Details & Terms

Salary: €1,237 gross monthly income, paid across 12 monthly installments.
Hours: Full-time, 40-hour work week (5 days a week, 8 hours per day, plus a 1-hour lunch break).
Scheduling: Rotating roster covering Monday through Sunday, with shifts scheduled between 07:00 and 00:00 (Midnight).

Core Daily Responsibilities

As a Content Moderator, your primary focus will be upholding platform policies and protecting community standards through the following activities:

Content Auditing: Review user posts—including profiles, images, videos, and text—to verify full compliance with community guidelines.
Community Protection: Spot, flag, and eliminate toxic, deceptive, or damaging material to ensure a healthy virtual environment.
Issue Resolution: Address user appeals and reports regarding account blocks or safety issues with high precision.
Performance Mindset: Maintain emotional balance, empathy, and efficiency to consistently meet team quality and volume targets.

Candidate Profile

Mandatory Qualifications

Languages: Native or near-native mastery of Ukrainian, alongside upper-intermediate English (B2 level) for corporate training and internal communication.
Work Authorization: Must possess EU citizenship, a valid Portuguese Residence Card (Título de Residência), or official Refugee Status.
Resilience: Ability to handle sensitive digital media with emotional maturity, and the flexibility to thrive in a fast-paced environment with rotating schedules.

Preferred Qualifications

Prior experience in customer support or content moderation is a plus, but not required. We supply full, paid training to prepare you for the role.

Relocation Assistance (Within Portugal)

For team members moving to Lisbon from other regions of Portugal, we offer comprehensive support to make your transition smooth:

Travel Reimbursement: Coverage for your initial travel costs to Lisbon.
Company Housing: A private room in a shared corporate apartment available immediately upon arrival.
Bureaucracy Support: Hands-on assistance updating your local tax number (NIF), social security, and city registration.

Compensation, Benefits & Culture

Career Advancement: We prioritize promoting from within, offering clear pathways for frontline agents to move into Training, Quality Assurance, or Team Management roles.
Health & Well-being: Comprehensive private health insurance, dedicated psychological support, and employee wellness programs.
Modern Work Environment: Perform your duties in a state-of-the-art office alongside professionals from more than 50 different countries.
Perks & Activities: Free Portuguese language courses, company-sponsored sports clubs, surf lessons, and frequent social gatherings.
Job Security: Stable, reliable monthly income backed by a globally recognized digital media brand.