Location & Workplace: 100% Remote (Based anywhere in Greece)

Language Requirements: Fluent Dutch (C2) and Working English (B2+)

Job Title: Dutch-Speaking Travel Agent & Remote Travel Coordinator

Industry: Digital Travel & Accommodation Solutions

Eligibility: Open strictly to candidates currently living in Greece or arranging independent relocation

Position Overview

We are actively seeking versatile and enthusiastic professionals to represent a global leader in the digital travel space. In this position, you will act as a core brand ambassador while enjoying the freedom of working entirely from home—whether from a major city, the Greek mainland, or an island.

This role extends far beyond conventional customer care. As a remote travel coordinator, you will safeguard the brand's international standing by untangling complex reservation issues and curating smooth, high-end travel experiences. Serving as an essential bridge, you will combine technical efficiency with exceptional guest care.

• Work Setup: 100% Remote work-from-home position strictly reserved for candidates living in Greece or arranging independent relocation.

Core Duties & Daily Tasks

• Multi-Channel Engagement: Manage incoming customer inquiries across telephone, email, and live messaging channels with complete professionalism in fluent Dutch and working English.

• Complex Problem-Solving: Investigate and resolve complicated booking disputes, cancellations, and account questions with patience, empathy, and absolute precision.

• Travel Advisory: Keep up to date with global travel guidelines and internal systems to offer precise, premium advice to clients.

• System Documentation: Log every client interaction thoroughly within our corporate CRM software to maintain accurate account histories and up-to-date case notes.

• Performance Goals: Achieve individual productivity metrics while collaborating closely with an international team to sustain top-tier service standards and high customer satisfaction.

Candidate Profile

Language Capabilities:

• Dutch: Fluent (C2-level mastery) to ensure superior client interactions and flawless written and spoken communication.

• English: Working proficiency (B2 level or above) required for internal software tools, onboarding sessions, and team communication.

Legal & Setup Requirements:

• Work Authorization: Full legal right to reside and work in Greece (EU citizenship or valid local residency/work permits).

• Remote Workspace: Quiet, private home office supported by a fast, dependable internet connection.

Core Competencies:

• Outstanding interpersonal communication skills paired with the poise needed to handle high-pressure customer scenarios gracefully, backed by strong emotional intelligence and self-discipline.

Compensation, Benefits & Growth

• Base Salary: Competitive salary package tailored for bilingual professionals in Greece, incorporating the standard 14 annual salary installments.

• Performance Incentives: Monthly financial bonuses tied directly to surpassing service quality metrics and operational benchmarks.

• Immediate Coverage: Comprehensive private health and life insurance plans taking effect immediately on your first official workday.

• Equipment Supplied: Complete set of high-grade remote work hardware (including a corporate laptop and essential peripherals) delivered directly to your home in Greece.

• Career Advancement: Clear progression pathways leading into Quality Assurance (QA), team management, or corporate training roles.

Relocation Support (Moving to Greece)

• Temporary Housing: 3 weeks of Airbnb accommodation provided upon arrival to ensure a smooth transition while securing long-term housing.

• Travel Assistance: Full flight ticket reimbursement to help you reach Greece seamlessly.

• Administrative Guidance: Direct aid with local bureaucratic procedures, including guided help obtaining your Greek tax ID (AFM) and social security credentials (AMKA).

Application Process

Submit your updated resume in English. Our talent acquisition team will review your profile and follow up swiftly to set up an initial online video interview!